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Looking for Customised Flowers?

Call us to gift customised floral bouquets to your loved ones.

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Delivery & Product-Related Questions

Here are some of the FAQs related to delivery and our products.

We offer delivery to all areas within Negeri Sembilan, and extend our services to certain areas beyond, such as Bangi and Kajang. Please note that delivery charges may vary for different areas. If you’re uncertain about delivery coverage to your area, feel free to contact us for further assistance.

Delivery charges vary based on the area:
  • Seremban – RM10
  • Rantau / Sendayan – RM15
  • Mantin – RM20
  • Port Dickson / Bandar Enstek / Nilai – RM25
  • Nilai / Port Dickson – RM30
  • Bangi – RM35
  • Kajang – RM40
  • Bahau – RM45

For further details, please refer to our Delivery Information page.

Yes, you can! While a SPECIFIC time delivery (e.g., 10 AM) is not available, a time slot is. When placing the order, just select the Priority Delivery option, and specify the delivery time slot in the Remark section (e.g., 10-11 AM) to ensure a smooth delivery process. However, please be advised that there will be extra charges for this special service.

Do also note that, for Normal Delivery, confirmed orders made before 7 PM (Negeri Sembilan) and 4 PM (Selangor/KL) can be delivered on the same day. Orders placed after those times will be delivered the following day, or on the specified date.

For further details, please refer to our Delivery Information page.

Yes, you can! To discuss specific requests for flower types, colour schemes, or arrangement styles for your custom bouquets, kindly contact us at 012-5687830 or 012-6254124 for further assistance.

Fresh flowers usually last between 3 to 5 days, depending on their care. Nevertheless, our exquisite preserved and soap flowers are crafted to be long-lasting.

Discount up to 30% for your first purchase.

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Payment Questions

Order & Payment-Related Questions

Here are some of the FAQs related to ordering and payment.

1. Click on the product you wish to order.

2. Click “Add to Cart” to include the product.


3. Go to your “Cart” by clicking on the basket icon at the top right of the page.

4. Click “Check Out” at the bottom to proceed to shipping and payment details. 

5. Fill in your contact information (for order and delivery communication, if necessary).

6. Fill in recipient’s address and contact information.

7. Select your desired delivery method (Normal Delivery or Priority Delivery).

8. Use the Remark section to specify the delivery time slot (e.g., 10-11 AM) for Priority Delivery, or make special requests (e.g., colour scheme, flower types).

9. Add a message for the free message card included with your product.

10. Choose the delivery date.

11. Provide the billing address.

12. Select your preferred payment method, and complete payment.

With that, your order is successfully completed!

When placing your order, please take note of the following:

  • Please ensure that all details provided (e.g., addresses, contact information, email) are accurate.
  • Instead of a physical copy, the invoice will be sent to the email address provided.
  • Charges will vary based on the selected delivery method, and recipient location.

Yes, of course! When placing the order, add your message in the Message section to be included in the free message card.

Yes, it is possible to modify an order after you have placed it. However, please note that cancellations are not available. Nevertheless, we value your feedback, and would love to understand any issues you may have with your order.

We are pleased to accept all payment methods, including online banking, and debit/credit cards. Payments will be processed securely through FPX and Stripe.

Regrettably, all products sold are non-refundable/returnable. However, if there are any concerns or issues with your order, please contact us directly. We will do our best to address them, and welcome any further feedback or suggestions as we are committed to your satisfaction.

If you don’t find your question here, please don’t hesitate to contact us. We’re here to help!

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